Sunday, January 12, 2014

The Top Ten Best How-To's to Make Your Synagogue Stand Out

Did I get your attention with the title of this blog post? I meant to.

The most interesting job of my nearly 40-year career was not in the Jewish community. It was as an ad copy writer for a niche magazine in the 1990's, distributed expressly for self-published book authors to get their names in front of radio and tv talk show producers, with the hope of getting some on-air interview time.

Every week, I was sent a box of books by unknown and un-notable authors. It was my choice if I wanted to read them, but, at the least, I was required to interview each author so that I could transform the crux of their interesting, mundane or totally whacko ideas into a pithy advertisement about their books. I loved talking to people who invested extraordinary amounts of time and money so their voices could be heard on topics that ranged from aphrodisiacs to the autobiography of a Wiccan High Priestess, (my hands down favorite interviewee, who had to interrupt our conversation for a meeting with a shaman so they could speak to the dead).

The key to every ad, though, was not the copy itself. It was the headline. My editor's formula, (reflecting guiding principles still used today), was that it had to contain a "top ten (or other number)", a "best of," a "how-to", a warning or a promise.

A punchy headline had to say it quickly and concisely, but it didn't have to make one ad stand out from the other 599 in a 100-page magazine. Rather, our goal was to make each headline catch the eye of the producers who would be attracted to a particular author's content. My ad for the biography of the Wiccan High Priestess didn't need to get the attention of the producers of health and exercise radio shows, but the headlines about the books on diets, insomnia, menopause, exercise, and sex did. (Actually, any book about sex caught every producer's eye.)

With my professional focus for the last 15 years on the Jewish community, I see headlines or tag lines emerging on websites as synagogues begin to understand and implement branding strategies. This is a great idea. I hope this happens more. Thoughtful branding requires research and introspection about a synagogue's vision, aspirations and mission. The best tag lines give an instant message that inspires and invites, but is also a true reflection of the community.

I am not a communications specialist, and wouldn't expect anyone to trust my advice on crafting tag lines. Instead, I am an avid observer of language and process, and I can see similarities and differences in the tag lines I found as I looked at about a hundred synagogue websites recently. Some, but not all, clearly follow the guiding principles of tag lines, generating the language of best-of, how-to or a promise about the future.  

So, in the spirit of my former profession as a copy writer, here are my top five, (ten would tedious), things to think about as you create a tag line for your kehilla, (community):

1. Re-think denominational labeling. Although United Synagogue really, really appreciates the shout out, your tag line, "A member of the United Synagogue of Conservative Judaism," will probably need updating. Studies abound telling us that the generations we wish to attract into our communities are just not interested in denominational labels or organizational affiliation. The same goes for "egalitarian" and "non-egalitarian" language. Some tag lines now describe the experience of Conservative Judaism, rather than the practice, like this:


2. Know Yourself, (Level One). Some tag lines seem to look from the outside in. They're a communal Google map with a zoom-in capability to give a picture of the landscape. These tag lines describe where a congregation is planted or what you'll find once you enter into the community:


3. Know yourself, (Level Two). If you know your members' aspirations and needs, your tag line can promise to help. If your tag line matches what you know about who they would like to become, it may inspire not only your own members, but others seeking the same accompaniment on that journey. Here are examples:

If you want to know more about the needs of your community, United Synagogue's Sulam for Strategic Planners program has resources on surveying and focus groups. You can start learning about it this week, by joining in on the webinar, What's On The Minds of Your Members?, on Tuesday, January 14.

4. Know yourself, (Level Three). Have a vision for your community and a mission statement before crafting a tag line. That's because the work involved in creating vision and mission statements, if done well, will generate language and energy for a tag line. 

Tag lines that reflect a vision of community will elevate your perspective, have future-oriented language, or start with a verb, and might look like this:
If you need help to create vision and mission statements, or want to review your current one, start here, and call your United Synagogue Kehillla Relationship Manager about using our Sulam for Current Leaders workshop on vision/mission.

5. The number one, best place to start is...anywhere. The process of creating a tag line involves reflection, taking the pulse of your members and the greater community, activating professional or volunteer energy, reviewing your current branding strategies, (especially if "branding" doesn't exist for you yet), maybe even changing your website or creating new printed materials. In the best of processes, starting with any of those objectives will incorporate all of the others. Even if you don't create a tag line, the process of reflection and review is healthy. Start somewhere. 

Does your kehilla have a tag line? Share it with others in the comments section!







2 comments:

  1. "Judaism Rooted in the Desert" - Beth El Congregation, Phoenix, AZ

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  2. Thanks to Rabbi Joel Levenson, who sent me this message through Twitter: "Midway Jewish Center in Syosset, NY, is a place of "warmth, joy and tradition."

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